Information About Me

I respect your privacy, and aim to comply with the latest data protection regulations. This policy explains how I collect and handle data relating to website visitors. Please note that this policy may be altered in the future. It was last updated in December 2021. My website address is:

City Village Ltd., Company Registration no 3643376
Registered office address:  Ravenbridge Mill, Renwick, Penrith, CA10 1JZ

What does this notice cover?

This Privacy Information explains how I use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is personal data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What personal data I collect and why I collect it

Contact forms

I need to collect minimal personal information so I can respond to any inquiries. When you contact me by email or via the contact form on the website, I will collect your name, email address and contact number so that I can process your inquiry. When you contact me via a contact form, I also need to collect your anonymised IP address to help prevent spam.


When you make a purchase on this site, I need to collect certain personal data in order to fulfil your order and process your payment. Personal data required to fulfil your order includes your address, delivery address, email address and telephone number. In addition I will collect transactional data about payments to and from you and other details of products you have purchased from me. I need this data to process and fulfil your order, manage payment fees and charges, and collect and recover money owed to me.

At no point do I collect or store any card or payment information. That is handled by Stripe Payments Processing and you can read their privacy policy here. The Stripe payment gateway is fully compliant with PCI-DSS which helps ensure the secure handling of credit card information.

Subscription to Marketing

When you subscribe to a mailing list, I need to collect your email address to notify you of updates. I will only collect your email address, and your consent to receive emails.

Users under 18 years of age

Any user under 18 years of age must have their parents’/guardians’ consent to use my website. Users without this consent are not allowed to provide me with personal information.


I use google analytics to gather anonymised information about visitors to this site and how they interact with my site in order that I can improve the website. You can read more about those cookies, and how to opt out in the Cookie Policy


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you do not accept cookies, this functionality might not work as intended. Specifically for this website, you may not be able to play YouTube videos or access Instagram.

Who I share your data with

I will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when I am legally obliged to do so. Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing ones.


You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. I will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

I will only use your personal data for the purpose(s) for which it was originally collected unless I reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If I do use your personal data in this way and you wish me to explain how the new purpose is compatible with the original, please contact me.

If I need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, I will inform you and explain the legal basis which allows me to do so.

In some circumstances, where permitted or required by law, I may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

How long I retain your data

Personal data may be required for legal purposes and record keeping. All data will only be stored for as long as it is legally required. If you subscribe to a marketing campaign, blog updates or similar, and subsequently unsubscribe, I will delete your data on an annual basis.

What rights you have over your data

You can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data we hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes. When you make a request to receive or erase your personal data, I may ask for additional information to prove your identity.

If you are not satisfied with my response or do not believe I am processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Where I send your data

When you sign up to one of my mailing lists, I use the services of Mailchimp. This is a United States based company and that data (your email address) is stored on servers in the US. Mailchimp contractually commits to transfer and process all of its users’ European data in compliance with the Standard Contractual Clauses (the “SCCs”), which continue to give our users’ the ability to lawfully transfer data subject to the European data protection law (including the GDPR) outside of Europe to Mailchimp in the United States. You can read more about this here:

Contact Forms may be checked through an automated spam detection service.

Additional information

How I protect your data

I will store all personal information you provide securely. All traffic between your browser and this website is encrypted and protected via SSL (Secure Socket Layers).

Data Breaches

Finally, I will endeavour to report any unlawful data breach of this website’s database or the databases of any of my third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


If you have any queries about this privacy policy or how I safeguard your personal data, please contact me at


This website uses cookies so that I can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to my website and helping me to understand which sections of the website you find most interesting and useful. You can read more about this in my cookie policy below. I would really appreciate it if you left Analytics cookies switched on.

When you leave a comment on the blog additional cookies may also be set as described here:

This website is built and hosted by Greystoke Web Design, Cumbria. You can read their privacy policy here.

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